Repairs and Services
Yes, all repairs include a 90-day warranty, which also applies to items purchased from our site. However, the warranty does not cover negligence, such as improper care, misuse, or damage caused by failing to follow proper handling guidelines.
Most repairs are completed within 24 hours after we receive your device. Times may vary depending on the issue and part availability.
Repair costs vary depending on the issue and device type. Contact us for a free estimate.
While we take every precaution to protect your data, we recommend backing up your device before sending it in.
General Information
- Purchase a repair service on our website.
- After your purchase, you’ll receive a service request form to fill out.
- Ship your device to us along with the completed form.
- Our technicians will diagnose and repair the issue.
- We’ll notify you when the repair is complete and ship the device back to you, or you can arrange for a pickup.
Our main service center is located in Dallas, Texas.
We often have a few arcades or consoles in hand. Contact us with your specific needs.
Shipping and Logistics
We suggest using UPS for shipping, as it offers reliable tracking and fast delivery. However, if you have a preferred carrier, feel free to let us know, and we will accommodate your request.
You are responsible for shipping costs to our service center. However, we cover the return shipping costs once the repair is complete.
Click on the “Order Tracking” link at the menu and enter your order ID and email you used to purchase our service.